Shadow Agent Discovery & Offboarding That Eliminates Hidden Access

Discover every AI agent, service account, API token, and non-human identity across your SaaS environment. Offboard stale credentials before they become attack vectors.
Close the SaaS Security Gap with complete visibility into your ecosystem. The average enterprise uses +500 SaaS applications, with 90% remaining unmanaged. Traditional security can't keep up. Reco's Dynamic Application Discovery does.
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200+ SaaS Apps
The Non-Human Identity Blind Spot

Your SaaS Environment Has More Machine Identities Than People. Most Are Invisible.

Non-human identities are multiplying faster than security teams can track. Service accounts, API tokens, AI agents, and OAuth grants now vastly outnumber employees. Traditional offboarding ends where IT's checklist does.

Orphaned Service Accounts

Former employee tokens remain active long after offboarding. Salesforce credentials, source code access, production tools. All still wide open because identities don't disappear on their own.

Shadow AI Agents

Agentic AI is reshaping enterprise workflows. n8n automations, ChatGPT integrations, OpenAI API connections, Microsoft Copilot, Cursor, Agentforce, and Power Platform agents are becoming embedded across business applications. Each one creates non-human identities you may not know exist.

Overprivileged Tokens

Most secrets are granted excessive permissions. Many cloud NHIs carry full administrator access. One compromised token grants entry to sensitive systems across your entire environment.

Stale Credentials

NHIs are rarely rotated within recommended timeframes. Many are years old. These accounts outlive the humans who created them, quietly retaining access and expanding the attack surface.

Zero Lifecycle Management

Few organizations feel confident in preventing NHI attacks. Most express concerns. Without continuous discovery, you can't offboard what you don't know exists
READY TO DISCOVER AND OFFBOARD EVERY SHADOW AGENT IN YOUR ENVIRONMENT?

See how Reco finds non-human identities, AI agents, and stale tokens across 200+ SaaS applications.

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What You Get with Shadow Agent Discovery & Offboarding

How Reco Discovers Non-Human Identities and Eliminates Orphaned Access

Uncover Hidden Risks in Your SaaS Environment

Automatically discover and assess unauthorized applications, AI tools, and hidden connections that pose security risks to your organization.
Shadow AI Discovery
Find every AI agent, service account, and non-human identity employees create across your SaaS stack: automated workflows, API integrations, OAuth tokens, and embedded AI features that bypass security review.

Transform Identity Risk into Business Advantage

Streamline access management through intelligent identity governance that reduces risk while improving operational efficiency.
Identity Governance Compliance
Track every non-human identity lifecycle from creation to offboarding. Flag stale accounts, orphaned permissions, and tokens that outlive the humans who created them.

Accelerate Security Operations Through Intelligence

Leverage AI-powered automation and unified workflows to scale your security team's capabilities and response times
AI Powered SaaS Security Insights
Reco's AI Agents automatically correlate non-human identity activity, detect anomalous behavior patterns, and prioritize which stale accounts pose the highest risk for immediate offboarding.

Explore Reco Use Cases That Go Beyond Shadow Agent Discovery & Offboarding

SaaS Offboarding

Ensure complete offboarding across every SaaS application when employees leave. Revoke tokens, close accounts, and eliminate orphaned access automatically.

Agentic AI Security

Protect AI workflows, not just applications. Monitor autonomous agents, enforce governance policies, and maintain audit trails as AI systems make real-time decisions.

Identity & Access Governance

Ensure accounts are always secure with MFA enforcement and access privileges kept to a minimum across your entire SaaS environment.

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Frequently Asked Questions

What are shadow agents and non-human identities in SaaS environments?

Shadow agents are AI-powered automations, service accounts, API tokens, and machine identities that employees create without formal security approval or oversight.

• Non-human identities (NHIs) include service accounts, API keys, OAuth tokens, bots, and AI agents

• NHIs now outnumber human identities 144 to 1 in enterprise environments (Entro Labs H1 2025)

• 44% growth in NHIs year-over-year as organizations adopt AI agents and automationEach agentic AI workflow creates multiple NHIs that need lifecycle management

Reco discovers every non-human identity across your SaaS stack and tracks it from creation to offboarding.

Learn more about Agentic AI Security.

What risks do orphaned service accounts and stale tokens create?

Orphaned accounts retain their original permissions while falling outside regular security reviews. Attackers target these specifically because unauthorized access may go undetected.

• Dormant accounts become attractive targets because compromise can go undetected for months

• Stale tokens often carry excessive permissions granted during initial setup and never reduced

• Service accounts created by former employees maintain access to sensitive systems indefinitely

• One compromised admin-level token can provide lateral movement across your entire environment

Reco flags stale accounts, orphaned permissions, and forgotten service tokens before attackers find them.

Learn about Identity Governance Compliance.

Can Reco automate the offboarding of non-human identities?

Yes. Reco integrates with your existing ticketing and identity systems to automate offboarding workflows when stale or risky NHIs are detected.

• Automatic alerts when tokens exceed age thresholds or show no activity

• One-click Jira ticket creation for remediation workflows

• Integration with identity providers for coordinated account deactivation

• Slack notifications to app owners for immediate token revocation

When an employee leaves, Reco shows every non-human identity they created so nothing is missed.

See SaaS Ticketing Workflow integration.

What compliance frameworks require non-human identity governance?

Regulations increasingly mandate tracking and securing all access to sensitive data, including automated access and machine identities.

• SOC 2: Requires evidence of access control and credential lifecycle management

• ISO 27001: Mandates identity and access management across all systems

• GDPR: Requires accountability for all data processing, including automated systems

• PCI-DSS: Demands strict monitoring and auditing of service account usage

Reco generates compliance reports showing NHI inventory, lifecycle status, and offboarding evidence.

Explore SaaS Posture Management & Compliance.

Why is offboarding non-human identities so difficult?

Traditional offboarding focuses on human users and ends where IT's checklist does. But non-human identities live outside that checklist and persist indefinitely.

• 91% of former employee tokens remain active after the employee leaves (Entro Security Labs)

• Service accounts, API tokens, and OAuth grants don't expire automatically

• Developers create NHIs without consistent protocols for retiring them

• No single system tracks all non-human identities across SaaS applications

Reco provides centralized visibility into every identity, human or not, so nothing slips through offboarding.

See how SaaS Offboarding works.

How does Reco discover shadow AI agents across SaaS applications?

Reco connects to your SaaS environment via API and continuously discovers every integration, automation, and non-human identity without requiring agents or browser extensions.

• OAuth grant monitoring: Every token grant is tracked across 200+ applications

• SaaS-to-SaaS mapping: Identifies automated workflows connecting multiple apps

• AI agent detection: Flags apps and integrations with embedded AI capabilities

• Behavioral analysis: Detects patterns indicating automated vs. human activity

The Knowledge Graph maps relationships between apps, identities, permissions, and AI agents in real time.

Explore Shadow AI Discovery.

How do I prioritize which shadow agents to offboard first?

Reco's Knowledge Graph correlates risk factors to prioritize offboarding: permission levels, data access, activity patterns, and age of credentials.

• High priority: Admin-level tokens with no activity in 90+ days

• High priority: Service accounts created by former employees

• Medium priority: Overprivileged API keys accessing sensitive data

• Lower priority: Read-only tokens with recent legitimate activity

Reco surfaces the highest-risk NHIs first so security teams focus remediation where it matters most.

Learn how AI Powered SaaS Security Insights works.

How does Reco discover AI agents built on platforms like n8n, Power Platform, or Agentforce?

Reco automatically discovers AI agents and automations regardless of which platform employees use to build them. Whether it's n8n workflows, ChatGPT integrations, Copilot connections, Cursor accessing repositories, or Agentforce agents in Salesforce, each creates service accounts and API tokens that persist after projects end.

Reco maps these non-human identities to the humans who created them and flags when they become stale or orphaned.

Explore Shadow AI Discovery.

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