Head of RevOps

Revenue Architecture & Strategy

• Design, implement, and continually optimize the end-to-end RevOps framework, aligning GTM processes across Marketing, Sales, and CS.
• Own the revenue tech stack strategy and architecture, ensuring seamless integration and automation across platforms.
• Collaborate with the CRO and functional leaders to define and iterate on revenue models, forecasting, pipeline health, and process enhancements.
• Operationalize territory design, lead routing, quota planning, comp planning, and sales enablement.

Systems Management & Integration

• Serve as primary administrator and systems owner for all GTM tools, including:
• Salesforce (CRM): System architecture, automation, data hygiene, and user administration.
• HubSpot: Marketing automation workflows, lead scoring, campaign attribution.
• Clay, Unify, Factors.ai: Data enrichment, integrations, and advanced analytics.
• Gong, Slack: Sales insights, conversational intelligence, workflow automation.
• Ensure data quality, consistency, and integrity in Salesforce and across all integrated systems through proactive data governance, hygiene rules, deduplication strategies, and validation processes.
• Develop and maintain a clean and scalable data architecture across systems, enabling accurate and trustworthy analytics.

Reporting, Analytics & Board Readiness

• Build and own all reporting, dashboards, and analytics in Salesforce—pipeline, forecasting, conversion metrics, and GTM performance.
• Partner with Finance and the CRO to prepare board meeting materials and executive-level analyses.
• Create standardized reporting cadences and enable self-serve dashboards for cross-functional leaders.

AI Integration & Innovation

• Be a key stakeholder in Reco’s AI initiative by identifying high-impact opportunities to leverage AI across GTM processes (e.g., lead scoring, forecasting, email personalization, task automation).
• Partner with internal AI teams to test and deploy AI tools that streamline operational workflows and enhance seller/CS productivity.

• 3+ years in Revenue Operations roles (Manager, Architect, or above), with increasing scope and leadership.
• Deep technical expertise in Salesforce administration, system architecture, integrations, and automation.
• Proven track record in maintaining high data quality standards in CRM systems, including experience with deduplication, data validation, enrichment workflows, and governance best practices.
• Experience owning and integrating complex GTM systems (HubSpot, Gong, Slack, Clay, Factors.ai, Unify, etc.).
• Strong analytical skills with expertise in building dashboards and modeling revenue data.
• Experience supporting executive teams with board-level reporting and strategic planning.
• Demonstrated success in rolling out AI or automation solutions in GTM workflows.
• Comfortable working cross-functionally in a fast-paced startup environment; a bias for action and ownership.