IT Hub

IMAP (Internet Message Access Protocol) is an email protocol used to retrieve and manage emails from a mail server. Unlike legacy POP3 protocol, which downloads emails to a single device and removes them from the server, IMAP keeps emails stored on the server

ServiceNow's IT Service Management (ITSM) offers a comprehensive suite of applications designed to streamline and enhance IT service delivery within organizations.

The flexibility of SaaS suites, such as Google Workspace, allows companies to maintain productivity without requiring complex IT infrastructure. Features such as real-time document collaboration, video conferencing, and secure cloud storage became critical for teams working across different locations and time zones.

A ServiceNow Developer Instance is a personalized, fully-featured instance of the ServiceNow platform for developers to build, test, and deploy applications. It offers a sandbox environment to experiment with the platform's capabilities without impacting production environments.

As a Google Workspace administrator, ensuring your organization is HIPAA compliant is critical, especially if your company handles medical data in any capacity. HIPAA (Health Insurance Portability and Accountability Act of 1996) is a U.S.

ServiceNow Vulnerability Response (VR) is a robust solution designed to help organizations manage vulnerabilities effectively by integrating security data with IT workflows. It automates the processes of identifying, prioritizing, and remediating vulnerabilities, ensuring a proactive security posture.

Email is one of the most critical communication tools for businesses. However, ensuring that your email reaches its intended recipient’s inbox and isn’t flagged as spam or phishing is a significant challenge.

A role hierarchy is a structured system where roles or positions are organized in ascending levels of authority and responsibility. Higher-level roles have greater authority than those positioned lower in the hierarchy.

An object in Salesforce is a database table that serves as a storage for data. It plays a fundamental role in the management and organization of data within the Salesforce CRM platform.

Salesforce works with a layered approach to data security. The platform deals with data protection and management, and the smallest form of data is a record. Simply put, a record in Salesforce is a row in a database table.